Terms & FAQ
1. How long do you take to email me all the Scripts download link after payment has been made?

After you have successfully made your payment, an email with download link will sent to you almost instantly. You will not received instantly if you did not click return back to merchant button at paypal payment web site after you have successfully made the payment. So please email us to let us know, we will manually sent the account details and download link to you.

2. What requirements are needed to install Green Cart Shopping Cart and FreeTpl Resource Repository Lite ?

Green Cart Shopping Cart and FreeTpl Resource Repository Lite are compatiable with Windows, Linux. Other server requirements are:

  • PHP 4.1.1 + (Scripting Language)
  • MySQL version 3.22.x or higher (Database Server)
  • Zend Optimizer 2.1.0 or higher. Please note that in order for Green Cart Shopping Cart to operate on your Web Server, Zend Optimizer must be installed and configured correctly. Most of the hosting companies has Zend Optimizer installed. Zend Optimizer can be downloaded for free at www.zend.com
  • Green Cart Shopping Cart need Zend Optimizer to work, please make sure that your hosting server has Zend Optimizer installed.

3. Will I get support after purchase?

If you are having problem installing certain script, please submit a ticket to us or email us with all your details like :

  • FTP address
  • FTP login Username & Password
  • cpanel username and password
  • Your Order number
  • URL or Link of the script which having problem or error
  • Fail to provide above details will not be entertain
  • we will try to solve within 12 hours
  • Support service provided is only allowed for installation and scripts error problem
  • Fail to provide above details will result to your email or ticket being remove or closed instantly.

4. What is the hosting fee for my Free hosting account upon renewal after 12 months free subscription?

For 12 months free hosting account with iWebssglobal Hosting, renewal hosting fee is base on their hosting plan price chart. No hidden fee or contract when getting these free hosting account from iWebsglobal Hosting. Just renew your subscription plan upon the last 7 days of your free hosting account. You will get to renew your basic plan at current offer price at $38.99 in future. Renewal offer price $38.99 every year.

4a. Are all your scripts limited to installed into 1 domain only?

All scripts and software came with unlimited domain installations, means that you can installed into as many domain as you wish. Except for GreenCart, Classified Ads and Tubeguru Video Sharing Script, these 3 scripts only allow to install up to 10 domains only, license needed.

After your purchase and payment, you will get the download link instantly, if you forgot to provide your domain name during purchase, you can email us anytime with your order number and domain, we will then email you the license to activate your script.

4b. What happen if i use up my 10 domains for the scripts, can i change the domain infuture? Any fees for change of domain?

You can email us by using our support system to let us know your new domain and your order number, we will update your license accordlingly, no fees will be charge. Free to change as many domains as you wish in future as long as you provide your order number, we will be glad to help you.

4c. Can i purchase the scripts without provide any domain name? I do not have one now.

Yes you can, during the process of purchase, in the domain name box you can just enter" i do not have domain now" , or any comment will do. The download link will still be sent to you instantly, you can provide us your domain name once you have your domain. Just email us to let us know with your order number.

5. Is there any limitation with all your scripts?

All scripts come with no limitation, you can edit all the scripts without any problems. But for Green Cart Shopping Cart and FreeTpl Resource Repository Lite, you need to have zend optimizer installed on your server. You may also ask your hosting company support staff to help you to installed zend optimizer. But do not worry, 99% of hosting company are already installed with zend optimizer.

Refund Policy

PozScripts Solutions offers non-tangible irrevocable products, this is why Refund Policy is conditional, and refunds are allowed only if purchased product is not as described, namely:

  • if the product you have purchased does not have features and functionality as described at www.pozscripts.com website, and
  • after we have determined that these features could not be implemented with the software (to avoid any such situation or misunderstanding, please refer to the installation manual provide in each script and GreenCart setup manual at www.pozscripts.com website and/or contact us to make sure that we can indeed provide the services that you desire).
  • All scripts are 100% working without any bugs or error. If you face a bug or scripts error problems that our support team fails to correct, you can request refund within 14 days of purchase. Before requesting the refund you must contact our support team with details of problem and all info needed to correct the problem. If you fail to do that, refund request will not be entertained. Refund request is entertained only once our support team fails to correct the problem.

Customer's inability to use purchased product(s) due to lack of required skills does not require us to provide a refund, including, but not limited to, the following circumstances:

  • inability to use Software administrative tools due to lack of web browser usage skills;
  • inability to change any of the software or script template look & feel (redesign templates) due to lack of HTML knowledge and/or HTML editor usage skills;
  • inability to PHP source files customization due to lack of PHP/MySQL/Smarty programming experience.
  • If one or all the scripts are not compatiable with your hosting server, you will not get any refund, so you have to make sure you have read all the scripts feature, requirement and download the free trial script to test out before purchase.

We provide refunds for customers of Software who pay by 2CO or PayPal within 14 days after purchase.
Refunds after 14-days period is expired is not available. Refund is not available for check and wire bank transfer payments.

No repeated refunds are available.

Refunds for custom services (e.g. installation services, custom programming services) are not available.

Refund is processed within 7 (seven) business days after you post a request for refund.
All credit card processing fees are paid by customer. PozScripts Solutions is not responsible for reimbursement of any bank charges or credit card charges to customer
.

Requesting Refund :

Please provide following information along with the reason of refund request:

A. Information about the purchase :

1. Your Paypal id, 2CO invoice number or Email address used for making payment
2. Time of purchase
3. Script purchased

B. Information about the problem:

1. Detailed information about the problem you are facing
2. Reference url along with the passwords required to see the problem
3. Ftp and database access information so that we can confirm that installation has been carried out properly

We reserve the right to change the policy without any prior notice.

So Please! Try Out All Demo First Before Purchase.

CONTACTING FOR REFUND
You can request a refund by providing the information stated above through contact us page on our website.

 

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